Almost every visitor to Hoi An has the same experience in their first hour. You arrive at the edge of the Ancient Town, someone at a wooden booth sells you a ticket, and you are handed a strip of small coupons with no real explanation of what they are for. You wander into the lanes, you look at a beautiful dark-timbered house, and you have no idea whether you are supposed to hand over a coupon, whether this house is worth one, or what happens when you run out.

This guide answers that properly. First, exactly how the Hoi An Ancient Town ticket works and what the rules actually are on the ground. Then the part nobody explains: what is genuinely inside the merchant houses — Tan Ky, Phung Hung, Duc An, Quan Thang and the Tran Family Chapel — so you can spend five coupons on the five you actually want.

What the ticket is, in plain terms

The Ancient Town operates a single combined ticket rather than charging at each door. At the time of writing it costs 120,000 VND for foreign visitors (roughly US$5) and 80,000 VND for Vietnamese nationals. Prices are reviewed periodically, so treat this as the order of magnitude rather than a permanent number — the booth will tell you the current rate.

What you get is not one entry. It is a ticket with five detachable coupons, and the town maintains a list of roughly twenty-two ticketed heritage sites. You choose any five from that list. At each one, an attendant tears off a coupon. When the five are gone, you can walk the streets as much as you like but you cannot enter another ticketed site without buying again.

The twenty-two sites fall into four broad groups, and the practical skill is knowing that they are not equally worth a coupon:

The rule everyone argues about

There is a persistent and genuinely confusing question: do you need a ticket simply to walk in the Ancient Town, or only to enter the sites?

In 2023 the town announced that ticket checks would become compulsory for all visitors entering the protected zone, with staffed checkpoints on the access streets. The reaction from visitors, tour operators and local businesses was strongly negative, and the policy was softened rather than enforced as originally described. What happens in practice today is closer to the older arrangement: you buy a ticket to enter the heritage sites, and walking the streets, eating, shopping and photographing costs nothing.

Two honest caveats. Enforcement varies by season, time of day and how busy the town is, and the policy has changed before and may change again. And the ticket revenue genuinely does fund conservation of the buildings you have come to see — the houses in this article survive partly because of it. Buying one is the right call regardless of whether anyone stops you.

Why these houses exist at all

To understand what you are looking at, you need one piece of context. Hoi An — then called Faifo — was one of Southeast Asia’s great international ports from the 16th to the 18th century, and its rhythm was set by the monsoon. Japanese, Chinese, Dutch and Portuguese traders sailed in on one wind and could not leave until the wind reversed, months later. They needed somewhere to live, store cargo and do business in the meantime.

That is what a Hoi An merchant house is: a combined shop, warehouse, office and family home, built long and narrow with a street frontage for selling and a back door onto the Thu Bon River for loading boats. When the river silted up and the trade moved to Da Nang, the town became too poor to redevelop — which is precisely why the houses are still standing. If you want that story in full, our guide to the Thu Bon River covers it.

Tan Ky Old House — the one to see if you see only one

Tan Ky on Nguyen Thai Hoc Street is the most famous house in Hoi An and, unusually for a famous thing, deserves it. It was built in the late 18th century by a Vietnamese merchant family, and the same family — now into its seventh generation — still lives in part of it. In 1985 it became the first private house in Hoi An recognised as a national heritage site.

The name means something like “Progress Shop”, and the building is a physical argument about cultural mixing. The roof structure is Japanese in inspiration, the carved detail and the poems on the columns are Chinese, and the overall plan — a sequence of rooms around a small open courtyard that pulls light and air through a deep, narrow building — is Vietnamese. Look for the columns inlaid with mother-of-pearl: the characters form Chinese poems, and the individual strokes are made up of tiny birds.

The detail most visitors remember is not decorative. On the wall near the back you will find a series of horizontal marks with dates beside them: flood levels. In bad years the water in this room has reached well above head height. The family’s response was structural — goods went up through a hatch to the floor above, and life continued. Walk to the rear door and you are on Bach Dang Street facing the water, which is exactly the point: this was the loading bay.

Phung Hung Old House — the best building to understand flood engineering

Phung Hung stands on Nguyen Thi Minh Khai Street, a few steps from the western end of the Japanese Covered Bridge. It was built around 1780 and has housed eight generations of the same family, who traded in cinnamon, pepper, silk and glassware.

Where Tan Ky is refined, Phung Hung is big. It is a genuine two-storey building supported by around eighty ironwood columns, and the upper floor is the reason to come. There is a square trapdoor cut into the floor directly above the ground-floor room. When the river rose, the family hoisted furniture and stock straight up through it — a piece of domestic engineering designed around an annual disaster. During serious floods the upper storey also became the neighbours’ refuge.

The wide upper balcony gives you one of the best free-standing views of the Ancient Town roofline, and the roof itself is worth a moment: a four-sided Japanese-influenced structure over a Chinese-influenced interior in a Vietnamese-plan house, which is the Hoi An story compressed into one building.

Duc An Old House — the political one

Duc An on Tran Phu Street gets a fraction of Tan Ky’s visitors and is, for some people, the more interesting building — because its significance is not architectural.

The Phan family have held this house for eight generations and well over three centuries. It traded in traditional herbal medicine, and then, in the early 20th century, it became a bookshop — one that stocked progressive and revolutionary literature, including translations of new political writing arriving from China and France. That made it a meeting point for Vietnamese reformists and anti-colonial activists during the French period, and the house is closely associated with the revolutionary Cao Hong Lanh.

What survives is a working interior rather than a showpiece: bookcases, documents, photographs, period furniture, and rooms that still feel like somewhere decisions were made. If you have any interest in how colonial-era Vietnam actually argued with itself, spend a coupon here. It pairs naturally with a walk through the French Quarter, where the colonial architecture makes the same period visible from the outside.

The two most-skipped: Quan Thang and the Tran Family Chapel

Quan Thang Ancient House on Tran Phu Street is roughly three centuries old and was built by a Chinese merchant from Fujian. It is the most purely Chinese of the ticketed houses — compare its carving and courtyard directly against Tan Ky’s and the difference in tradition becomes obvious. It is also small, quick, and usually quiet.

The Tran Family Chapel is not a shop at all. Built in 1802 by a mandarin of the Tran family, it is a dedicated ancestral worship hall set in a walled garden — a different building type serving a different purpose. Inside are the ancestral tablets, kept in wooden boxes and brought out during commemorations. A family member usually explains the ancestor-worship practice, and it is the one site on the list where the heritage on display is a living religious practice rather than architecture.

How to actually spend five coupons

Three strategies, depending on what you came for.

One piece of sequencing advice: the houses are lived in, and mid-morning to mid-afternoon they fill up. Go at opening time, around 07:30–08:00, and you may have Tan Ky nearly to yourself. Most sites close by 17:00–17:30, some with a lunch break, so the late afternoon is better spent on the streets than at doorways.

What costs nothing

A great deal of Hoi An is free, and it is worth knowing which pleasures do not require a coupon. Walking Tran Phu, Nguyen Thai Hoc, Bach Dang and Hai Ba Trung costs nothing, and the shophouse frontages are much of the pleasure. So does crossing the An Hoi Bridge at dusk, sitting in Song Hoai Square, browsing Hoi An Central Market or the Night Market, watching the boats at Bach Dang Wharf and Nguyen Hoang pier, or eating your way along the Cong Nu Ngoc Hoa food market.

The Buddhist pagodas on the town’s edges — Chuc Thanh, Phuoc Lam, Phap Bao and Quan Am — sit outside the ticketed core and are working religious sites, not exhibits. The Ba Mu Temple gate is free and is the town’s most photographed façade after the bridge. Lantern Workshop Street and the Precious Heritage Museum are worth an hour, and Reaching Out Teahouse — staffed by artisans with hearing impairments and run in near silence — is the best place in town to sit down.

Etiquette inside a lived-in house

This matters more in Hoi An than at most heritage sites, because these are homes.

  • Families live behind the visitor rooms. Do not open closed doors or photograph into private areas.
  • A descendant will often show you round and answer questions. This is included — but a small tip is normal and appreciated.
  • Souvenir stalls inside are how the families supplement conservation costs. Browsing is welcome; there is no obligation.
  • Ask before photographing people. The buildings are fair game.
  • Step over the raised timber thresholds, not on them — they are original, and stepping on them reads as rude.
  • In flood season, roughly October and November, some houses close at short notice. This is normal, not a scam.

A route that works

Start early at Phung Hung, cross the Japanese Covered Bridge eastward, and walk Tran Phu Street for Quan Thang, Duc An, the Fujian Assembly Hall and Quan Cong Temple. Drop south to Nguyen Thai Hoc for Tan Ky, then out of its river door onto Bach Dang and along the water. That is the trading day in the right order — warehouse, town, riverfront — and it is how the merchants themselves moved.

For the wider circuit including the assembly halls and the Hainan and Chaozhou halls, our self-guided walking tour sets out the full route, and the guide to Hoi An’s five assembly halls explains what distinguishes each community’s hall from the next.

The merchant houses are the reason Hoi An is a UNESCO site rather than a pretty street. They are the last intact record of a port where four cultures did business in the same lane for two hundred years — and they are still, remarkably, somebody’s front room. Five coupons, spent deliberately, is all it takes to see that properly.

Walk Hoi An’s merchant houses with expert audio narration on the families, the flood marks, the trade routes and the architecture — so you know what you are looking at before you hand over a coupon.

Start Your Heritage Walk in Hoi An